Privacy policy.

Type of website: Ecommerce
Effective date: 13th day of March, 2023

musicandthemind.com.au (the "Site") is owned and operated by Music and the Mind Services. Music and the Mind Services is the data controller and can be contacted at:

alana.parisotto@musicandthemind.com.au
+61 447 944 830
65 Lochside Dr, West Lakes, South Australia, 5021

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected; and

  4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting the Business Owner.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;

  2. Location;

  3. Hardware and software details;

  4. Clicked links; and

  5. Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Age;

  3. Date of birth;

  4. Sex;

  5. Email address;

  6. Phone number;

  7. Address;

  8. Payment information; and

  9. Auto fill data.

This data may be collected using the following methods:

  1. Creating an account; and

  2. Filling in-take forms.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Statistics.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication; and

  2. Charging for unpaid services.

Who We Share Personal Data With
Employees & Contractors
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

  1. Google Marketing Platform.

We may share the following user data with third parties:

  1. Links clicked while on site; and

  2. Demographics.

We may share user data with third parties for the following purposes:

  1. Targeted Advertising; and

  2. Data Analytics.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our contractors. Our contractors are bound by strict confidentiality agreements and a breach of this agreement would result in the contractor's termination

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers
We disclose user personal data to the following countries:

  1. Australia.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

  1. The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or

  2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient..

Your Rights as a User
Under the GDPR, you have the following rights:

  1. Right to be informed;

  2. Right of access;

  3. Right to rectification;

  4. Right to erasure;

  5. Right to restrict processing;

  6. Right to data portability; and

  7. Right to object.

Children
We collect the personal data of children under 16 years of age. We only collect the personal data of children under 16 years of age with the express consent of their parents or guardians. This consent is collected as follows:

  1. A consent form.

Please see our Children's Privacy Policy for additional information on how we deal with children's personal data.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Alana Parisotto
alana.parisotto@musicandthemind.com.au
+61 447 944 830
65 Lochside Dr, West Lakes, SA, 5021, Australia

Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or by emailing us hello@musicandthemind.com.au.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the _____________________________________________________________________________.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Alana Parisotto, at:

alana.parisotto@musicandthemind.com.au
+61 447 944 830
65 Lochside Dr, West Lakes, SA, 5021, Australia

Children's Privacy Policy
Website: musicandthemind.com.au (the "Site")

This Children's Privacy Policy supplements the musicandthemind.com.au Privacy Policy and applies to the personal information of children in the United States who are under the age of thirteen (13) ("child" or "children"). This Children's Privacy Policy is made in accordance with the United States Children's Online Privacy Protection Act ("COPPA"). Any terms defined in COPPA have the same meaning when used in this Children's Privacy Policy.

Children's Data We Collect
We collect personal information from children. We only collect personal information from children after sending a direct notice to parents and obtaining verifiable parental consent for the collection of the child's personal information.

We collect the following personal information from children:

  1. Full Name;

  2. Date of Birth; and

  3. Caregiver's Details.

Collection Methods
We collect personal information from children using the following methods:

  1. In-take forms.

Use of Children's Personal Information
We use the childrens' personal information we collect in the following ways:

  1. Communication; and

  2. Service personalisation.

Public Availability
Children are not able to make their personal information publicly available on our Site.

Disclosure to Third Parties
We do not disclose personal information we collect from children to third parties.

Third Party Operators
Through our Site, third parties collect personal information about children who use our Site. Third parties only collect personal information about children who use our Site after we send a direct notice to parents and obtain verifiable parental consent for the collection of the child's personal information.

The third parties that collect, through our site, personal data about children who use our Site are:

  1. Google Marketing Platform.

Parental Rights
A child's parent or guardian can review their child's personal information, direct us to delete their child's personal information, and refuse any further collection or use of their child's personal information. A parent or guardian can also agree to the collection and use of their child's personal information but not allow us to disclose that personal information to third parties, unless disclosure is part of the service provided by our Site. A parent or guardian can exercise these rights via the following method(s):

  1. Parents can request access to and delete their child's personal information, and remove or provide consent to the collection of their child's personal information by logging into their account through our homepage.; and

  2. Parents can contact us at alana.parisotto@musicandthemind.com.au to request access to or deletion of their child's personal information, or to provide or remove consent for the collection of their child's personal information..

We will not require a child to disclose more information than is reasonably necessary to participate in an activity on our Site.

Contact Information
Questions and concerns about this Children's Privacy Policy or about our, or third parties', collection and use of children's personal information, can be sent to:

Name: Alana Parisotto
Email: alana.parisotto@musicandthemind.com.au
Address: 65 Lochside Dr, West Lakes, SA, 5021, Australia
Phone number: +61 447 944 830